Modern Lights – LumaNumbers® Warranty Policy
Modern Lights proudly distributes LumaNumbers® illuminated address numbers. We stand behind the quality of these products and offer the following warranty coverage under normal use and installation conditions.
1. ABS / Polymer LumaNumbers®
Finish Warranty
- Covered for 2 years from the date of purchase
- Covers defects in materials and workmanship, including: Peeling
Cracking, Fading, Discoloration - Valid under normal indoor or outdoor conditions
LED Warranty
- Covered for 2 years from the date of purchase
- Covers LED modules Internal electrical components
- Protection against manufacturing defects or premature failure
2. Metal LumaNumbers®
Finish Warranty
- Covered for 6 months from the date of purchase
- Covers defects in coating or finish under normal use and environmental exposure
LED Warranty
- Covered for 2 years from the date of purchase
- Covers LED modules Internal electrical components
- Protection against manufacturing defects or premature failure
3. Warranty Exclusions
This warranty does not cover:
- Improper or incorrect installation
- Misuse, abuse, neglect, or normal wear and tear
- Damage caused by Accidents, Vandalism, Acts of nature
- Exposure to extreme environmental conditions beyond product specifications
- Unauthorized modifications or repairs
- Electrical issues caused by Improper power supply, Power surges, Incompatible transformers
4. Warranty Claims
To submit a warranty claim through Modern Lights, the following is required:
- Proof of purchase from Modern Lights
- Clear photos of the issue
- A detailed description of the problem
Note:
Modern Lights reserves the right to repair or replace defective components at its discretion.
Products purchased are shipped within 2 business days of receipt.
FREE USA Shipping is available within the 48 lower states (for other arrangements, please call):
| Shipping Method | Estimated Delivery Time | Shipment Cost |
| Standard Ground |
5-7 business days |
Free Shipping Above $99 |
If you need to return or exchange your item, please ship it to the address below. Kindly include your order number inside the package so our team can process your return quickly and without delay.
Return Address
6161 Savoy Drive Ste 140
Houston, TX 77036
Please contact our support team before shipping any return so we can guide you through the process.
Installation Instruction Videos
Professional Instalation Recomended: Our Illuminated LED house numbers require drilling and low voltage electrical work, so we recommend finding a professional
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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