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650 - 834 - 9600

Monday - Friday: 9:00 am to 5:00 pm

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Help & FAQ

All of your eyewear questions answered, all in one place.

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FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

What types of lighting fixtures do you offer?

We specialize in modern and specialty lighting fixtures, including backlit address
numbers, chandeliers, pendant lights, wall sconces, outdoor lighting, and more.

Are your products energy-efficient?

Many of our fixtures are designed with energy efficiency in mind, including LED options. Check the product details for specifics.

Where do you ship?

We currently ship across the United States. For international orders, please contact us
for availability.

How long does shipping take?

Most orders are processed within 2-3 business days. Delivery times vary depending on your location and the shipping method chosen.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Please review our Return Policy for more details.

Do your products come with a warranty?

Yes, all of our fixtures come with a limited warranty. Specifics vary by product—check the product details or contact us for more information.

How do I initiate a return?

Contact our support team at support@modernlights.com to start the return process.

What if my product arrives damaged?

Inspect your package upon delivery. If an item is damaged, notify us within 7 days for a replacement or refund.

How can I contact customer service?

You can reach us via email at support@modernlights.com or call us at (650) 834-9600 during business hours.