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    Frequently Asked Question

    What types of lighting fixtures do you offer?

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    We specialize in modern and specialty lighting fixtures, including backlit address numbers, chandeliers, pendant lights, wall sconces, outdoor lighting, and more.

    Are your products energy-efficient?

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    Many of our fixtures are designed with energy efficiency in mind, including LED options. Check the product details for specifics.

    How do I place an order?

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    Simply add your desired items to your cart and follow the checkout process. For assistance, our customer service team is available.

    Where do you ship?

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    We currently ship across the United States. For international orders, please contact us for availability.

    What are the shipping costs?

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    Shipping costs are calculated based on your location and the weight of your order. Free shipping may apply to orders over a certain amount.

    How long does shipping take?

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    Most orders are processed within 2-3 business days. Delivery times vary depending on your location and the shipping method chosen.

    What is your return policy?

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    We accept returns within 30 days of delivery for unused items in their original packaging. Please review our Return Policy for more details.

    Do your products come with a warranty?

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    Yes, all of our fixtures come with a limited warranty. Specifics vary by product—check the product details or contact us for more information.

    How do I initiate a return?

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    Contact our support team at support@modernlights.com to start the return process.

    What if my product arrives damaged?

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    Inspect your package upon delivery. If an item is damaged, notify us within 7 days for a replacement or refund.

    What payment methods do you accept?

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    We accept major credit cards, PayPal, and other secure payment options.

    Do you offer bulk discounts?

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    Yes, we provide discounts for large orders. Contact us for a custom quote.

    Can I customize the finish or size of a fixture?

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    Customization options are available for select products. Check product details or reach out for more information.

    How can I contact customer service?

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    You can reach us via email at support@modernlights.com or call us at (650) 834-9600 during business hours.